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12 April 2012: Energy firms to be required to tell customers their best deal
Under a new Government proposal, the Big Six energy companies will be required to tell their customers their best tariff and how they can get it. The new program is expected to start in the autumn and will mean the Big Six providers will have to write to their customers once a year to advise them if they could be on a cheaper tariff.
Responding to the news, Paul Green, Chief Executive at Energyhelpline.com, said: “This is certainly a step in the right direction but it would be wrong to regard it as a panacea.
“The real issue is that 75% of customers are not currently active in the switching market. The government should be encouraging these people to participate and to look at the cheapest deals on offer from all suppliers, not just the one they are currently with. If everyone shopped around for their cheapest deal, UK consumers could save much more than £100 a year. The current typical saving is £295 – three times what Nick Clegg’s scheme is offering.”
The best way for consumers could save hundreds of pounds on their energy bills is by using a price comparison site to compare all suppliers and tariffs. Regularly comparing energy suppliers ensures that you will always be aware of the best possible deals.
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