Money deals: Household bills

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How to use this site

How to switch – a step by step guide

Finding a new supplier is simple and shouldn’t take more than a few minutes.

  1. Answer a few basic questions. To tailor your search to your individual needs you need to tell us a little about your gas and electricity usage, such as how much energy you use, how much you spend and how you would like to pay your bills (it may help if you have an old bill to hand, but don’t worry if you can’t find one).
  2. Check the results of your search. They will automatically be arranged in order of price, with the cheapest at the top. All you have to do is choose which company and tariff is right for you. To help make your decision we also include the service rating of each supplier.
  3. And switch. Using our online application form you can switch right away. We will send your details to your new supplier, who in turn will contact your previous supplier.  Within days you will receive confirmation of your new contract and when you will begin receiving cheaper energy.

What happens when I switch?

Choose the supplier that offers you the best deal using your individual search results.

You can refine these results further by price, service rating and even the green credentials of the tariffs selected.

Once you have chosen a new supplier you will need to provide us with some basic details to process your switch application.

This information is forwarded to your new supplier who will arrange the switch.

Our energy comparison partners, energyhelpline.com will send you an email to confirm the details of the switch and a contact point for your new supplier.

Within a month you should be given a supply transfer date by your new supplier. On this day you should take a meter reading and submit it to your new supplier - this will be passed on to your old supplier so that they can arrange your final bill.

Your new supplier will organise the entire transfer process. You do not need to contact your old supplier and there will be no interruption to your gas or electricity supply.

Do I need to contact my old supplier?

No. Your new supplier will organise your transfer once you have completed the short online application. All you have to do is provide your new supplier with a final meter reading. This is so it can organise a final bill from your old supplier.

Do you list all suppliers?

Yes, The Energy Comparison Service for readers of the Guardian and Observer is powered by energyhelpline.com who run a completely independent service offering you a chance to review every energy supplier in the UK. Together, we list all suppliers by price and do not filter our results, meaning you get the biggest choice possible.

Can I go green?

Yes, the service enables you to search specifically for companies which provide electricity from renewable sources - hydroelectric projects, wave and solar power and wind farms.

Are your prices up to date?

Completely. We continually monitor the market, checking with suppliers on a regular basis. This means that the information provided is the latest, based on the most comprehensive data available.

Compare prices now and see if you can save

Reasons to switch energy provider